Terms and Conditions

Terms and Conditions

Check in/Check out

Guests are requested to check in between 16:00 and 21.00 and vacate rooms by 10:00 on day of departure.
Early check in can be accommodated and is free but must be arranged at least 24hrs in advance by telephone or email. There is a charge for late check ins which will be taken at checkout.

Smoking and Damages

Ouse Bridge Guest House has a non-smoking policy throughout,  we also have a damages and soiling policy. Breaches of these policies will result in a minimum £100 surcharge for additional cleaning and loss of income, damages and lost keys must all be paid for. Breaches of these policy may also lead to cancellation of your booking.

Cancellations

We require at least a weeks notice of cancellation. Cancellations must be by phone, email or letter. Cancellations of less than a weeks notice will be charged at the full room rate for the first night. No shows will be charged at the full cost of the booking. When you book a room you are agreeing to our terms and conditions and entering a contract and it is advisable that travel insurance is taken out to cover any unanticipated situations or costs. Early departure is subject to the same terms as no show. These terms are all at the discretion of the management.

Parking and belongings

Cars are parked at the owners risk. The management of Ouse Bridge Guest House cannot be held responsible for any loss or damage to or from vehicles whilst parked in the car park.

Any belongings or valuables remain the responsibility of their owners. Any loss, theft or damage however incurred will not be the responsibility of the management of Ouse Bridge Guest House.